COVID-19 Update


March 10, 2021


Dear Residents, Families and Partners:

We believe many of you have heard the Texas Governor’s announcement that he is lifting COVID related restrictions throughout the state as of Wednesday, March 10.  We are sure you all have questions about how this impacts the possible “re-opening” of our Communities.

In the Governor’s Executive Order GA-34, it states that senior living facilities should continue to follow guidance from the Texas Health and Human Services Commission (HHSC) regarding any visitation and should continue to follow infection control policies and practices issued by HHSC.  Read more

Texas Winter Storm


February 17, 2021

RE: Texas Winter Storm


Residents, Families and Partners:

We know you are all aware of the unprecedented winter weather conditions we are experiencing right now in Texas.  Our facilities are faced with many of the same concerns as others in Texas – rolling power outages, freezing pipes and delayed vendor deliveries.

We wanted to let you know the actions we are taking at Mesa Springs Independent Living to protect our residents.  We are currently experiencing (rolling power outages of more than 18 hours at a time, and we have had some of our pipes freeze and burst and delayed food vendor deliveries). We remain without power today except for about two hours a day. Read more

Resident COVID-19



December 11, 2020


Dear Residents:

I am so sorry to have to share with you that we have a resident with COVID-19.  This resident tested positive during the night on December 10, 2020 after attending the Christmas party.  They are an active, engaged resident at Mesa Springs attending meals daily in the dining room.  Due to the large number of people directly exposed, we have to consider that staff and residents have all been exposed.

Effective immediately we have to go back into lockdown.


All events and activities that have been scheduled for the next 14 days must be cancelled. These include:

  • Mesa Breakfast;
  • Bible Study and Sunday Fellowship;
  • Senior Stretch;
  • Christmas Hymn singing;
  • Hand and Foot;
  • Bingo;
  • Bridge;
  • Christmas Light tour;
  • Campus home tour; and
  • Any other social gatherings.


Maintenance and Housekeeping:

A further infection control measure we are implementing is to restrict staff from entering resident homes during this 14-day period, barring an emergency.  This includes housekeeping and maintenance.

If you have any routine, non-emergency maintenance concerns during this time, please contact the office and we will determine how to address issues in the safest manner possible.

Emergency maintenance concerns should be reported as soon as possible and will be addressed.
Dining and Mail:

Effective today, December 11, 2020, the dining room will be closed, and we will go back to take out meals only.

  • If you are able to drive, we ask you to pick up your meal through the drive through as we did before, and you can continue to pick up your mail (following the precautions outlined below).
  • I you do not drive, we will deliver meals and mail to your home.

I know this is particularly hard during the holiday season as this lockdown will continue until Monday December 28, 2020.  However, given the surge in cases in the state and the increasing limitations for hospitals, we need to take all precautions to prevent or mitigate the spread of the virus into our community.

If we have no further positive cases after this 14-day period, we can then consider beginning to re-open common areas and holding events again.

We ask each of you to be diligent about taking the following precautions when you are outside of your home and especially when you are in common spaces/buildings in our Community:

  • Wearing a mask;
  • Practice good hand hygiene. Hand sanitizer can be found in several places in the common areas; and
  • Engage in good social distancing from others, remaining at least 6 feet away from others.

I would like to ask that each of you consider yourselves directly exposed if you have:

  • eaten in the dining room in the past 14 days;
  • attended senior stretch in the last 14 days; or
  • attended the Christmas party last night.

Please consider that you can infect others with the virus for quite some time after exposure to a positive individual and may evidence no or delayed signs or symptoms of the virus for several days (or never have any symptoms). Therefore, it is recommended that you limit engagement with others and limit off campus travel as much as possible for the next 14 days to protect yourselves, your loved ones/friends and your Mesa Springs neighbors.

We will keep you updated as we go through these next few days and weeks.  We are taking all reasonable steps to stop or mitigate the spread of the virus. Please pray that this stays an isolated case, and your assistance following the above guidelines will help to keep it one.




Cindy Spencer, Executive Director









COVID-19 Contractor Diagnosis


November 6, 2020


Residents, Families and Partners:

As some of you may know, there is a new surge of COVID cases in the country and in our state.

I am writing to let you know that we have recently learned that an individual contracted to provide services to residents within our community has tested positive for COVID.  We do know that individual was in our dining room this week prior to this diagnosis.

This individual and the residents the contractor served are currently isolating and will not be permitted into common areas in the Community until a return date can be determined following local health department and CDC guidance. Read more

Mesa Springs Retirement Village – Reopening Letter


October 1, 2020

Dear Residents:

We appreciate your cooperation and support during these unprecedented times. Social distancing and other virus-related restrictions have been difficult for all of us during this pandemic. Some of you may be aware that Texas is beginning to move forward to “reopen” our senior living facilities.

Given the continuing threat of the virus to our vulnerable residents, any reopening of a Community will depend on a variety of factors including:

  • Local County COVID-19 transmission rates and community spread of the virus;
  • The existence of any positive cases for staff or residents within our building; and
  • Any changes in guidance issued by the CDC, the local health department and/or the Texas Department of Health Services.

With the decrease in the surge of COVID-19 cases in Texas, Senior Living facilities in Texas are now permitted to have indoor activities if the facility does not have a current COVID “outbreak” as defined by the CDC and local health department.  However, certain limitations and restrictions will be imposed to prevent bringing the virus to our vulnerable residents.

Unless our Community is currently experiencing a COVID outbreak, starting 10/5/2020, we will begin opening our community dining room and offering indoor activities. Bistro Menu’s will not be available since the dining room will be open and offers more choices. Social Distancing will be required in the dining room.  If you do not want to join us in the dining room, a meal can still be delivered to you for a $2.00 per day charge. Please call in advance if you want a meal delivered.

Please understand that the limitations and requirements outlined below may change again based changes in the viral spread at Mesa Spring, viral spread in the surrounding community, CDC and local health department guidance.

The current limitations/requirements in place for this initial re-opening include:

  • Must wear a facility approved facemask over both mouth and nose and any other appropriate PPE recommended by the facility or CDC guidance while in any common areas inside the building, including while entering and leaving the dining room and going through the buffet line. The mask can be removed once you are seated.
  • Upon entry into the common areas, you will be assessed:
    • Temperatures will be taken (if above 100.4, an individual will not be permitted in the building);
    • Will be observed for certain signs/symptoms of the virus and inquiring if said signs/symptoms have been experienced by the individual (if any are observed or recently experienced, the individual will not be permitted in the building); and
  • You will be required to utilize hand sanitizer upon arrival and before interacting with other residents.


NOTE:  If the Community learns that it has moved into a new COVID outbreak, it may immediately re-implement some indoor visitation restrictions to prevent any additional spread of the virus to residents.

If residents or their guest refuse to comply with the limitations or requirements in place, they may be restricted from the common areas and dining room until all restrictions are lifted.


We will continue to monitor the situation and look to expand ways to safely allow our residents to enjoy more of the privileges we all enjoyed prior to coronavirus. Just as we diligently planned for implementing restrictions, we are diligently planning on how to safely ease them. Please be assured we are taking these measures to keep our community safe.

Please keep all of our community, residents and staff in your thoughts and prayers.

As always, please contact me with any questions or concerns.


Cindy L. Spencer
Executive Director



Mesa Springs Retirement Village – COVID-19 Update


August 28, 2020


Dear Residents and Family Members:

It has come to our attention that there was a recent newspaper article about an increase in COVID-19 cases at the skilled nursing facility that shares a campus with us.  As you are all aware from our earlier communication in July when there were some positive staff cases at the skilled nursing facility, we do not share any common areas or buildings with the skilled nursing. Read more

Mesa Springs Retirement Village – COVID-19 Update


July 14, 2020


Dear Residents and Family Members:

As promised in our previous communication, we wanted to keep you updated on what is going on in our Community given the on-going surge of COVID-19 positive cases in Texas.

Since our last communication, we have had no reported positive cases amongst our staff here at Mesa Springs.  However, we have learned that one Community resident has tested positive for the virus.  When making the report, the resident stated that they had experienced no signs and symptoms of the virus and had been tested as a precaution. Read more

Mesa Springs Retirement Village – COVID-19 Update


July 6, 2020


Dear Residents and Family Members:

First of all, we at Mesa Springs Retirement Village want to extend our heartfelt thanks to each of you for your support and understanding during this challenging time. Your cooperation is key in allowing our team to focus our efforts on keeping you or your loved ones safe and comfortable. We are truly all in this together.

We would like to update you on how things are going at Mesa Spring as it relates to COVID-19, especially given the spike in positive cases of the virus in Abilene, Texas. Read more

Information Regarding Visitation

Dear Residents, Family and Friends:

On March 14, 2020, the Centers for Medicare and Medicaid Services advised of a nationwide restriction on visitation for certain health facilities, due to the coronavirus. Though these restrictions were drafted for skilled nursing facilities, they address risks similar to those posed to other senior living communities. CMS has directed that only health care workers or end-of life visitors be allowed to visit the community during this time. Until further notice, we will follow this direction, and will not permit non-essential visitors. We continue to encourage virtual visitation by phone, FaceTime, Skype, etc. It is important for you to remain connected with your loved one, and we will be happy to work with you to accomplish this in the absence of an in-person visit. Read more